Select a Category:

Shipping Policy

Shipping food can be a tricky thing due to the size or weight of some items, and fragility or temperature requirements for other items.

For frozen goods and food that must stay cold, Scott's packages food in high quality insulated foam shipping containers made for the purpose of shipping perishable items. To help cover the cost of this packaging a $7.00 surcharge will automatically be charged to your cart during checkout. We will require only one insulated packaging fee per order, so ordering multiple cold items will not result in multiple packaging surcharges.

We have done our best to indicate on each product page which products may be sensitive to these conditions. Packages containing perishable items will be shipped on Mondays, Tuesdays, and Wednesdays only. If there is any cause for concern about safe arrival of your order, we will get in contact with you.

Certain geographic locations require five days for packages to arrive using Ground Shipping. For many of our items this is too long for the product to arrive safely. Customers in these locations will be offered expedited shipping methods such as 3 Day Select to help ensure safe and timely arrival of requested products. Affected destinations include Delaware, District of Columbia, Maryland, New Jersey, New York, and Pennsylvania.

Finally, to ensure your ongoing satisfaction we must reserve the right to use our best judgment when it comes to shipping temperature-sensitive items. This may vary based on the order destination or time of year.

If you are unsatisfied upon receipt of your shipment, please let us know and we will make things right.

At this time Scott's only ships to addresses within the continental United States.

APO Addresses

We would be happy to ship to Army Post Office (APO) addresses with the following requirements in mind:

  • We can only ship non-perishable items. Our products are marked as such online.
  • Orders much be placed over the phone (toll free 855-227-2296) or email (see "Contact Us" link below).

UPS Ground Transit Times

For reference, we have included a map of transit times for UPS Ground shipping from Lindsborg, KS.

This does not take order processing time into account. Delivery estimates assume shipping carriers are uninterrupted by unforeseen circumstances. Weather or other outside factors beyond our control may negatively affect delivery dates.